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Your Profile and Preferences

Click your name in the upper right corner, then My Profile.

Profile

Personal Information

First name, last name and email address are managed by your administrator and cannot be changed here.

Contact Information

  • Mobile Phone
  • Preferred Communication — how the platform reaches you when you are not connected: Email, SMS, WhatsApp, Push Notification, Manual Contact or None

Preferences

  • Timezone — every date and time in the interface is displayed in this timezone
  • Preferred Language — the language of the interface, of your emails and of your notifications
  • Languages that you can speak — visible to colleagues, useful when someone looks for a practitioner who speaks a patient's language

Professional Information

Your Specialities, used when patients request a consultation by specialty.

Click Save Changes to apply.

Changing the interface language

Preferred Language drives the whole application: the interface, your emails and your notifications. The change takes effect as soon as you save.

System Test

The System Test tab checks your equipment outside of any consultation: camera preview, microphone level, speaker playback and connection to the video server. Run it before an important consultation, or when a participant reports a problem.

Synchronization

The Synchronization tab connects your calendar application to HCW@Home over CalDAV/CardDAV: your appointments show up in Thunderbird, Apple Calendar, an iPhone, and so on.

  1. Note the DAV URLs and your Login
  2. Give the application a name — iPhone, Thunderbird — and click New Password
  3. Copy the generated password into your calendar application immediately: it is shown once and never again

Each application gets its own password, revocable independently with Revoke, without touching your account password. The list shows when each one was last used.

Encryption

On instances with end-to-end encryption, an Encryption section at the bottom of the Profile tab manages the private key held by this browser:

  • Load my key — enter your passphrase to unlock messages in this browser. Needed once per browser or device.
  • Purge my local key — remove the key from this browser. Do it on a shared or borrowed computer.
  • Change passphrase — enter the current passphrase and the new one

If the section reads Key not loaded in this browser, chats stay locked until you load the key.