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Follow-up and Exchange Chat with Patient

Practitioners maintain ongoing communication with patients through follow-up consultations and secure messaging.

Creating a Follow-up

Typical flow:

  1. The practitioner creates a new follow-up from the contact list
  2. The patient receives an invitation via SMS or email
  3. The practitioner and patient exchange messages, files, and images via real-time chat
  4. The practitioner can schedule appointments within the follow-up
  5. Documents and prescriptions can be shared securely

Features used: real-time chat, file sharing, ClamAV antivirus, PDF report generation.

New follow-up

Follow-up Details

The practitioner can review the full history of exchanges with the patient, including messages, shared files, and past appointments.

Follow-up details

Contact List

All active follow-ups are accessible from the contact list, allowing practitioners to quickly resume conversations.

Contact list